Privacy Policy

1. Introduction

Erdens Danışmanlık ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content management platform and related services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Social media usernames and profile information (TikTok, Instagram, YouTube)
• Payment information (bank account details for earnings payouts)
• Profile information and preferences
• Communication data (messages sent through our platform)

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent on pages, click patterns)
• Log data (access times, error logs, system events)
• Cookies and similar tracking technologies

2.3 Video and Content Data

As part of our Service, we collect and process data related to your social media content, including:

• Video URLs and metadata
• Performance metrics (views, likes, comments, shares)
• Analytics data and trends
• Upload dates and timestamps

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• Service Delivery: To provide, maintain, and improve our content management platform
• Analytics: To track and analyze video performance across multiple social media platforms
• Earnings Management: To calculate and process payment for content creators
• Communication: To send administrative information, updates, and support messages
• Account Management: To manage user accounts and verify user identity
• Performance Optimization: To improve our Service and develop new features
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Compliance: To comply with legal obligations and enforce our Terms of Service
• Marketing: To send promotional communications (with your consent where required)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers
• Analytics services (for tracking platform usage and video performance)
• Payment processors
• Email service providers
• Customer support tools

4.3 Social Media Platforms

We interact with third-party social media platforms (TikTok, Instagram, YouTube) to retrieve analytics data about your content. This interaction is governed by the privacy policies and terms of service of those platforms.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests by public authorities
• Court orders or subpoenas
• Legal processes or government investigations
• Protection of our rights, property, or safety

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures
• Employee training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain accurate financial records for tax purposes

When we no longer need your personal information, we will securely delete or anonymize it. In some cases, we may retain certain information in aggregated or anonymized form for analytical purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).

7.4 Objection and Restriction

You have the right to object to or request restriction of certain types of processing of your personal information.

7.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Service
• Improve Service performance and user experience
• Provide security features
• Deliver personalized content

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Service.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This includes integration with social media platforms such as TikTok, Instagram, and YouTube. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our Service or otherwise interact with.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, including through the use of standard contractual clauses or other legally approved transfer mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Service
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

We process your personal data based on legal grounds including consent, contract performance, legal obligations, and legitimate interests.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe. For data protection inquiries, we aim to respond within 30 days in accordance with applicable privacy laws.